Shipping Information

 

Shipping notification and tracking numbers

Shipment confirmation emails with tracking numbers are usually sent the same day your order ships. 

 

Do you ship to a PO Box or AFPO address?

Due to security reasons and shipper restrictions, we cannot deliver to a PO Box or AFPO address. 

 

When is your shipping cut off time?

Orders placed for in-stock items before 2PM PST, Monday through Friday will usually ship within one business day. 

 

What shipping methods are available on the store?

Actiontec Online Store currently offers the following shipping methods: 

 

When will my backorder ship?

Although we try to maintain inventory of all products in the warehouse, occasionally an item will be backordered. Normally, the product will become available within 2 - 3 weeks. You will receive an email as soon as the product ships. Keep in mind that you will not be charged until your order has been shipped. 

 

Can I change my shipping address?

Unfortunately, you can not change your shipping address after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system. If your package is not successfully delivered, it will be returned to the warehouse and a credit will be made to your account. 

 

Can I change my shipping method?

Unfortunately, you can not change your shipment method after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system.

 

Shipping costs

Shipment costs are calculated and displayed before you complete the order. You can find out the cost of the selected shipping method by placing products in the shopping cart and proceeding to the “checkout”.